Frequently Asked Questions

Find answers to common questions about HerbOS

Getting Started

Subscription & Billing

Herb Database & Interactions

Research & Education

Practice Management

Security & Privacy

Technical Support

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Frequently Asked Questions

Getting Started

What is HerbOS?

How do I get started?

Is HerbOS a replacement for professional medical advice?

What traditions does the herb database cover?

Subscription & Billing

What subscription tiers are available?

Is there a free trial?

What is the Founding Member offer?

How do I manage my subscription?

What payment methods do you accept?

Can I cancel anytime?

Herb Database & Interactions

How many herbs are in the database?

How does the interaction checker work?

Where does the interaction data come from?

What are the 3D molecule viewers?

How often is the database updated?

Research & Education

What is the Research Feed?

What is the Research Sentinel?

How does the education system work?

Is there a daily quiz?

What are the learning tracks?

Practice Management

Who can access the Practice Portal?

What credentials are accepted for verification?

What practice management features are included?

How does client messaging work?

Can my clients access their protocols without creating an account?

How does telehealth work?

Security & Privacy

How is my data protected?

Is HerbOS HIPAA compliant?

Can HerbOS staff read my messages with clients?

How do I report a security concern?

Technical Support

What browsers are supported?

How do I reset my password?

The site isn't loading correctly. What should I try?

How do I restart the guided tour?

How do I contact support?

Still have questions?